Refund Policy

30-Day Return Policy

At thriveXnutrition, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.

 

• Eligibility for Returns: Products must be returned within 30 days of the delivery date. Items must be unused, unopened, and in their original packaging to qualify for a return.

• Non-Returnable Items: Certain items, including opened or used products, gift cards, and sale items, are non-returnable unless they arrive damaged or defective.

• How to Initiate a Return: To start a return, please contact our customer support team at contact@thrivexnutrition.com with your order details and reason for the return. Our team will guide you through the process.

• Return Shipping: Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure the safe return of your item.

• Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method within 5-7 business days. Please note that shipping fees are non-refundable.